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How to manage notifications

You can turn email and on-site alerts down from the notifications page. Sign in and go to https://network.unite.gay/account/notifications. Switch off the types of email or site alerts you do not want. Save if the page asks you to. If that page is empty or you still get mail after you opted out, check the unsubscribe link in the email footer, then write to support@unite.gay with a screenshot of a recent message (headers if you can). Do not unsubscribe by marking us as spam if

How to update your profile

Your profile is how other members recognise you: display name, photo, and the fields we show on your member page. Use your own identity. Do not upload someone else’s photo. Sign in at https://network.unite.gay/. Open your member menu (often your photo or name in the header) and choose the profile or My Account option. You can also start at https://network.unite.gay/account/my-account and https://network.unite.gay/account/settings. Edit the fields you want to change and save.

What happens when a payment fails

If a charge for a paid option fails, the checkout provider may retry. Access to paid features can pause until a payment succeeds. Open https://network.unite.gay/account/membership and check for a failed-payment notice. Update the card or wallet (see How to update your payment method). Wait a short time, then sign out and in. If access is still closed, email support@unite.gay with the date, last four digits or PayPal email, and a bank/PayPal screenshot. A failed charge is not

How to update your payment method

Joining is free. If you have a card or PayPal on file from a paid plan, you can usually change it without cancelling. Sign in and open https://network.unite.gay/account/membership. Find the payment method or billing section. Add the new card or wallet, then remove the old one if the page lets you. If you only see Cancel Membership and no update control, email support@unite.gay from the account address. Never send a full card number, CVC, or a photo of the whole card.

How to change your display name or photo

Your display name and photo are what other members see. They should be you, not a celebrity, not a fake identity, not someone else’s picture. Sign in at https://network.unite.gay/. Open your profile from the header menu, or start at https://network.unite.gay/account/my-account. Change the display name and upload a photo, then save. We can ask you to change a name or photo that impersonates another person, is sexual content of someone who did not consent, or is clearly not a p

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